Are You Being Ripped Off?
1. Do you have a technical specification for your current website?
2. Do you have a user’s guide for your current website?
3. Do you have a design document for your current website?
4. Do you have a thorough understanding of your service provider’s SLA’s (Service Level Agreements)?
5. Do you have an agreement with your service provider about what penalties they will pay if they violate the SLA?
6. Do you have a thorough understanding of your service provider’s security policies, emergency escalation plan, backup & recovery processes, and server maintence schedule?
7. Do you have a non-disclosure agreement with all staff and vendors who have access to your interactive property?
If you answered NO or I Don’t Know to any of these 7 questions, its time to call Web Pro Help.
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