About Micah: I primarily work in ColdFusion, Microsoft SQL or MySql. I love working in Python. I've been collaborating with Lori since 1996 when we both worked at iMall. I have worked in publishing industry in basically every aspect from paste-up artist, technical illustrator (primarily defense companies), in-house designer, management, printing and finally moved into online development. Working with online development for media has been my main passion for over 15 years now. After that I have moved into web and database development working mainly using ColdFusion, PHP, MS SQL and Mysql. I have also created a web development book series with Prentice Hall and have authored 3 of the 21 books in this series. I have several years of experience working with, building and maintaining networks primarily for Microsoft Windows platforms. Certification: - ColdFusion certified developer - AT&T wireless developers program - A+ certification - ITIL certification I also have an FBI security clearance which was obtained when working for the federal government.
About Carla: In addition to managing the office, Carla also handles all of the invoicing and billing needs for the office.Born in Williamsport, PA and raised in Virginia and West Virginia, Carla moved west in 2005. Carla studied accounting and business management at Sante Fe Community College. She brings great energy to Web Pro Help every day.In her free time, Carla enjoys spending time with her young daughter and family. She also enjoys shopping, watching movies, and going to the parks.If you have any invoice/billing questions, email her at Carla@WebProHelp.com.
Melissa has over a decade of IT experience, specializing in remote Macintosh assistance and troubleshooting.
Milo is a social media content specialist.
Web Pro Help is thrilled to welcome Office Manager Carla St Clair to our staff! About Carla: In addition to managing the office, Carla also handles all of the invoicing and billing needs for the office. Born in Williamsport, PA and raised in Virginia and West Virginia, Carla moved west in 2005. Carla studied accounting and business management at Sante Fe Community College. She brings great energy to Web Pro Help every day.In her free time, Carla enjoys spending time with her young daughter and family. She also enjoys shopping, watching movies, and going to the parks.If you have any invoice/billing questions, email her at Carla@WebProHelp.com.
Lori helped me make the most of my blogger site. She knows how to make blogger templates look REALLY GREAT! Plus, holy SMOKES, she was so fast! I highly recommend WebProHelp.com! Pam Marsden-Sebastiao http://charminginspirationswithpam.blogspot.com/
Dear Lori, You are terrific. Got more than I expected. I have already informed everyone at work what a great asset you have been in meeting my needs. Gratefully, Deanna Johnson www.affinity4mlnc.com
Why switch? by: Lori Bratz WebProHelp Are you HAPPY with the CUSTOMER SERVICE you are getting with your current website management company? What are you PAYING for? We polled business owners and asked them their biggest complaints about their web administrator and every single one of them said that they could NOT get help when they needed it! They call and call and leave message after message and don't hear back for DAYS, if ever! #1. Can't get a hold of their web person. OUCH! What if there's an emergency? Can you get a hold of the correct person to assist you? At Web Pro Help, you have an account manager who KNOWS YOUR NAME and ANSWERS YOUR CALLS!
Here's the Web Pro Help Customer Service Difference: Web Pro Help: We answer the phone! The Other Guys: Do NOT answer the phone! Web Pro Help: We aim to please! The other guys: Have a Push Back and Say NO culture. We Pro Help: We KNOW and CARE about your business. The Other Guys: Who are you, again?At WebProHelp, we KNOW who you are and what your goals are and we CARE that you succeed!