Why Switch to WebProHelp?

imageWhy switch?

by: Lori Bratz
WebProHelp

Are you HAPPY with the CUSTOMER SERVICE you are getting with your current website management company?

What are you PAYING for?

We polled business owners and asked them their biggest complaints about their web administrator and every single one of them said that they could NOT get help when they needed it!  They call and call and leave message after message and don’t hear back for DAYS, if ever!

#1. Can’t get a hold of their web person.  OUCH!

What if there’s an emergency? Can you get a hold of the correct person to assist you?   At Web Pro Help, you have an account manager who KNOWS YOUR NAME and ANSWERS YOUR CALLS!

Here’s the Web Pro Help Customer Service Difference:

Web Pro Help:     We answer the phone!
The Other Guys:   Do NOT answer the phone!

Web Pro Help:      We aim to please!
The other guys:     Have a Push Back and Say NO culture.

We Pro Help:       We KNOW and CARE about your business.
The Other Guys:   Who are you, again?

At WebProHelp, we KNOW who you are and what your goals are and we CARE that you succeed!

Sales Reps Needed!

Spring is in the air and everything is turning green, especially your POCKETS!

cash

WebProHelp.com is offering cash green money to you for your referrals! That means if you refer a friend who becomes a customer, you will get 10% of their first payment to Web Pro Help! If they spend $1000, you get $100. If they spend $5000, you get $500. That’s REAL money!

SET YOUR OWN SCHEDULE AND EARN LOTS OF CASH!

Frequestly Asked Questions:

Where can I find clients to refer?

EVERYWHERE! The play spot cafe you visit. Your favorite shop. Your kids’ favorite restaurant. Anyplace you visit that has or wants a website, site updates, help with their facebook fanpage, twitter, fresh new content or help being found in the search engines!

Fine print:

· Your friend needs to buy and pay for web services.

· You will be paid after their check clears.

· Your 10% commission applies to the very first payment your friend makes. It behooves you to talk us up.

· We cannot pay any referral fee for referral to any government or government funded agency or government contractor or subcontractor. That’s called a kickback and that’s illegal! Non gov agencies only!

· Friends who refer 5 clients will receive a stylish WebProHelp.com HAT!

eMail Lori Bratz today and let’s do business!

Lori@WebProHelp.com

Hello and GOOD bye. Why your clients are leaving you before they even get started.

Hello and GOOD bye. Why your clients are leaving you before they even get started.
by Lori Bratz
WebProHelp.com

Dear Service Providers from all walks of life. As a website manager, a big part of my job is to set up services for my clients. Hosting, rss feeds, inventory, distribution, shipping, etc. Guess what? No matter how excellent your company looks to the world, when you don’t answer your phone for your clients for SIMPLE QUESTIONS, its a great big red flag. “What if I have a crisis or a problem? If they can’t answer for this simple thing, what will happen when there’s a problem?”

I have a client RIGHT NOW who had decided to work with a company that would host his company website and provide other expensive services. “It’s good because its all in one place.” This man is an experienced business man, with a long career in IT. He’s smart. He has his OWN clients to work for. Yesterday we tried several times to call XYZ and NO ANSWER. After leaving a message and waiting nearly half an hour, my client said, “Lets not go with them. This is too scary.”

The lesson? Man, answer that phone or provide your clients and customers with a text number. Even something as simple as “I got your message and I’m looking into it. Will be in touch within 4 hours.”

How to Start a Website with a CMS Content Management System

How to Start a Website with a CMS Content Management System
by: Lori Bratz
WebProHelp

Content Management Systems , CMS, are an efficient way to build and maintain a website.  The biggest draw to using a CMS is that users do NOT have to have specialized technical skill to create or manage web pages.  Generally, if you are familiar with how to use word processing software, you will be able to use a CMS.

How To Start a Website

How to Start a Website
By Lori Bratz
WebProHelp.com

Every business needs a website.  There’s no doubt about that.  But where do you start?

photo of professional web help

Yes, you CAN build your own website. It’s not really that hard. You can build it using google pages, wordpress, blogsite, etc. and it may look as pretty as your business card. A pro writes and organizes your content in a logical, SEO-rich, intuitive way and does all the valuable behind-the-scenes stuff that make your site a functioning, search-engine-indexed, income-generating entity on the web.

Building your own website can be a lot like stuffing your business card in the mail slot at the public library and expecting it to magically be a part of the card catalog. But enough about MY best interests. Let me give you some tips and their associated trips.

DIY Tip: If you decide to go it alone, do yourself a favor and keep it simple. Bells and whistles are like jewelry. Less is more. Remember, the goal of your website is to be your company’s first impression. It’s your business’s eHome and people are dropping in at all hours. And they’re judging. Keep it simple, well-organized, clean and for goodness sakes water the plants. (Don’t have dead links, broken images, outdated info.)

DIY Trip: Simple is good – but it’s ok to add some razzle dazzle. If your site is TOO sparse, then it can look weak and unprofessional.

DIY Tip: Buy a domain name and buy your own hosting. My recommendation, GoDaddy and Dreamhost. Choose a plan, pay your bills on time, remain on top of those things.

DIY Trip: Don’t just buy your domain name and hosting and walk away. Make sure you renew your domain name AND make sure you pay your host. Otherwise, you will lose your domain name and/or your host will take your site down for non-payment. Seems pretty basic but I’ve seen this happen over and over and over again to smart, well-meaning business owners.

DIY Tip: Start a blog. You can use your domain name as your blog name. Its nice because blogs already have databases and other handy infrastructure. And the big bonus is that they can be updated by YOU any time you want!

DIY Trip: You can’t really customize your blog without technical or programming knowledge (because you need to get at the CSS to make changes and customize layouts, etc.). So, you choose any available template and just try to be happy. Also, you might not know how to manage the comments that people and spammers leave. Be diligent about monitoring for inappropriate comments and keep the moderation cue tidy. Deleting 3000 spam messages gets to a person. (A pro can run a script thru the SQL and clean those nasty things out lickity split.)

DIY Tip: Content Content Content. Remember, your target audience is a search engine spider looking to find out what your website is all about.

DIY Trip: Unnecessary content. Repeating and repackaging your elevator pitch over and over on your website is a huge waste of 1’s and 0’s. Unless you are talking about Marie Antoinette, do not overuse words like Revolutionary. If you have a store that sells boulders, please clearly state that you sell boulders, which are a lot like rocks and stones and gravel…. You get the idea.

Good luck! Let your creativity flow! Call us if you need pro web help!